Data protection at a glance
The following information provide a simple overview of what happens to your personal data when you visit our website.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
Their contact details can be found in the Legal Notice on this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can, for instance, include data you enter on a contact form. If you voluntarily provide us with further personal data, we will also use and store them internally for marketing purposes.
We do not transfer such data to third parties. Revocation is possible at any time.
Other data is automatically collected by our IT systems when you visit our website. This is predominantly technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you access our website.
What do you use your data for?
Some of the data is collected to ensure the fault-free provision of the website. Other data can be used to analyse your usage behaviour.
What rights do you have concerning your data?
You have the right at any time to obtain free information about the origin, recipient and purpose of your personal data stored by us. You also have the right to demand the rectification, blocking or deletion of this data. For further information on data protection, please do not hesitate to contact us at the address given in the Legal Notice. You also have the right to complain to the corresponding supervisory authority.
Analysis tools and third-party tools
When visiting our website, your surfing habits can be evaluated statistically. This happens mainly with cookies and so-called analysis programs. The analysis of your surfing habits is generally anonymous; surfing behaviour cannot be traced back to your person. You can object to this analysis or prevent it by not using certain tools. Please refer to the following data privacy statement for more detailed information.
You can object to this analysis. We will inform you of the objection options in this data privacy statement.
General information and mandatory information
The operators of these web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data privacy statement.
When you use this website, different personal data is collected. Personal data is all data with which you can be personally identified. This data privacy statement explains which data we collect and what we use it for. It also explains how and for which purpose this happens.
Please note that data transmission over the Internet (e.g. via e-mail communication) may have security vulnerabilities. It is impossible to guarantee complete data protection against access by third parties.
Details of the responsible body
The responsible body for data processing on this website is:
Dr. Hesse Tierpharma GmbH & Co. KG
Kieler Straße 36a
25551 Hohenlockstedt, Germany
Telephone: +49 (0) 4826 – 8610-0
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke existing consent at any time. To do this, an informal e-mail message to us is enough. The legality of the data processing carried out until the revocation remains unaffected.
Right to complain to the corresponding supervisory authority
In the case of violations of data protection law, the data subject is entitled to lodge a complaint with the applicable supervisory authority. The competent supervisory authority for our company in data protection matters is:
The Independent Data Protection Centre for Schleswig-Holstein in Kiel
For more information and contact details, please see:
Right to data portability
You have the right to request that all data processed by us with your consent or in fulfilment of a contract be sent to you or a third party in a common, machine-readable format. If you request the direct transmission of the data to another data controller, this will only be done to the extent that is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries you send us as the site operator. An encrypted connection can be recognised through the change from “http://” to “https://” in the address bar and the lock symbol in the browser bar.
If SSL or TLS encryption is activated, the details you send to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information concerning your stored personal data, its origin and recipient and the purpose of its processing, in addition to the right to amend, block or delete this data if necessary. For further information on personal data, please contact us at the address given in the Legal Notice.
Data protection officer
Legally appointed data protection officer
We have appointed a data protection officer for our company.
Dr. Hesse Tierpharma GmbH & Co. KG
FAO Data Protection Officer
Kieler Straße 36a
25551 Hohenlockstedt, Germany
Telephone: +49 (0) 4826 – 8610-0
Data collection on our website
Cookies are used in some areas of the Internet pages. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.
You can configure your browser to inform you of cookies and only allow and accept them in individual or specific cases, or generally exclude cookies or automatically delete them when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f of the GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free, optimised provision of its services. If other cookies are stored (e.g. cookies to analyse your surfing habits), these are treated separately in this data privacy statement.
Server log files
The page provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of accessing computer
- Time of server request
- IP address
This data is not merged with other data sources.
The legal basis for data processing is Art. 6 Para. 1 lit. f of the GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
If you send us queries using the contact form, your details, including the contact information you provide, will be stored in order to process the enquiry and in case of follow-up questions. We will not share this data without your consent.
The processing of data entered on the contact form is therefore exclusively based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. To do this, an informal e-mail message to us is enough. The legality of the data processing carried out until the revocation remains unaffected.
The data you enter on the contact form remains with us until you ask us to delete it or revoke your consent to storage or until the purpose of data storage expires (for example, after your request has been processed). Mandatory statutory provisions, especially retention periods, remain unaffected.
Comments on this website
In addition to your comment, the comment function on this page will also store information about when the comment was created, your e-mail address and, if you do not post anonymously, your chosen user name.
IP address storage
Our comment function stores the IP address of the users who publish comments. Since we do not check comments on our site before they are activated, we require this data in order to be able to act against the author in case of infringements such as insults or propaganda.
Duration of comment storage
The comments and the related data (e.g. IP address) will be stored and remain on our website until the content commented upon has been completely deleted or the comments need to be deleted for legal reasons (e.g. offensive comments).
Comments are processed based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your given consent at any time. To do this, an informal e-mail message to us is enough. The legality of the data processing already carried out until the time of revocation remains unaffected.
Analysis tools and advertising
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called ‘cookies’. These are text files that are saved on your computer and enable your use of the website to be analysed. The information generated by the cookie on your use of the website is generally transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 Para. 1 lit. f of the GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise its online offer and advertising.
We have activated IP anonymisation on this website. As a result, your IP address will be truncated by Google within European Union Member States or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website activity and Internet usage to the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent cookies from being saved to your device using the respective setting in your browser software; we would like to explicitly state, however, that you may not be able to completely use all of this website’s features if you disable cookies. You can also prevent the logging of data generated through cookies and your use of the website (including your IP address) by Google and the processing of this data through Google by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objecting to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be added, which will prevent the collection of your data on future visits to this website: Disable Google Analytics.
For more information on the treatment of user data by Google Analytics, please see Google’s data privacy statement: https://support.google.com/analytics/answer/6004245?hl=de.
Order data processing
We have entered into a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities concerning the use of Google Analytics.
Demographics in Google Analytics
This website uses the demographics feature of Google Analytics.
This means that reports can be produced that contain statements on the age, gender and interests of site visitors. This data comes from Interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person.
You can disable this function at any time through the ad settings in your Google account or completely object to the collection of your data by Google Analytics as outlined in the section “Objecting to data collection”.
Our website uses Facebook’s visitor action pixel for conversion measurement provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
This enables the tracking of page visitor behaviour once they have been directed to the provider’s website by clicking on a Facebook advert. As a result, the effectiveness of Facebook adverts can be evaluated for statistical and market research purposes and future advertising measures optimised.
The collected data is anonymous for us as the website operator; we cannot draw any conclusions about the identity of users. Notwithstanding the above, the data will be stored and processed by Facebook in a way that enables a connection to the respective user profile, and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage regulation. This means that Facebook can display ads both on Facebook and outside of Facebook. As the website operator, we have no control over this data usage.
You can also disable the “Custom Audiences” remarketing function in the ad settings section athttps://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged on to Facebook.
If you do not have a Facebook account, you can disable usage-based advertising by Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
Plugins and tools
Our website uses plugins from the Google-operated website YouTube. The website operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages that feature a YouTube plugin, a connection will be made to the YouTube servers. As a result, the YouTube server will be notified which of our pages you have visited.
If you are logged in to your YouTube account, you allow YouTube to directly assign your surfing habits to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online services. This constitutes a legitimate interest as stipulated in Art. 6 Para. 1 lit. f of the GDPR.
For more information on the treatment of user data, please see YouTube’s data privacy statement: https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
For the uniform presentation of fonts, this website uses so-called web fonts provided by Google. When a page is accessed, your browser loads the required fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google’s servers. Through this, Google learns that our website has been accessed using your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online services. This constitutes a legitimate interest as stipulated in Art. 6 Para. 1 lit. f of the GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
For more information on Google Web Fonts, please see https://developers.google.com/fonts/faq and Google’s data privacy statement: https://www.google.com/policies/privacy/.
This website uses the Google Maps mapping services via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the Google Maps functions, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no control over this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online services and to ensure that the locations indicated on the website are easy to find. This constitutes a legitimate interest as stipulated in Art. 6 Para. 1 lit. f of the GDPR.
For more information on the treatment of user data, please see Google’s data privacy statement: https://www.google.de/intl/de/policies/privacy/.
Our websites use MaxCDN (BootstrapCDN), a CDN (Content Delivery Network) from NetDNA, LLC (3575 Cahuenga Blvd. West, Suite 330, Los Angeles, CA 90068, USA; “MaxCDN”). CDNs reduce the load time of common Java Script libraries and fonts because the files are transferred from fast, near-site or low-utilisation servers.
Among other things, your IP address will be transmitted to MaxCDN. Both providers operate servers in the EU, but it cannot be ruled out that your browser will also access servers outside of the EU. The content of our services and the communication are not handled via CDN. To prevent Java Script execution altogether, you can install a Java Script blocker in your browser. For more information on data protection by the provider, please seehttps://www.bootstrapcdn.com/privacy-policy/ and https://www.maxcdn.com/legal/
Online marketing and partner programs
Amazon partner program
The website operators participate in the Amazon EU partner program. Our pages feature Amazon adverts and links to the Amazon.de website, where we earn money via advertising reimbursement. For this, Amazon adds cookies to trace the origin of orders. This means that Amazon can recognise that you have clicked on the partner link on our website.
“Amazon cookies” are stored based on Art. 6 lit. f of the GDPR. The website operator has a legitimate interest in this, since only through the cookies is it possible to determine the total affiliate remuneration.
For more information on data usage by Amazon, please see Amazon’s data privacy statement: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.